Transformation mission
New and innovative ways of working that are better for communities and more efficient.
Our ambitious and entrepreneurial spirit will make sure our residents have bright futures. We will work with our partners and communities in new ways, embracing technology and different approaches to create opportunities and reduce inequality. We will do this using the limited amount of money we have available.
We will continue to carefully manage our resources and will focus on creating a new relationship with communities, while providing efficient services that offer value for money and are valued by our residents.
Our transformation programme will ensure we reduce the budget gap by £9m and deliver a balanced budget each year, while continuing to deliver good and efficient services with the resources we have available.
The scale of the budget challenge we are facing means we need to get on with the transformation work quickly and that is why 14 transformation reviews are under way already.
Each project is led by a Project Sponsor and supported by a Project Delivery Manager.
Although all of these reviews will not come to a conclusion at the same time, we expect to start seeing the results of the new ways of working in this financial year.
Garry Cummings, Director of Finance, Transformation and Performance, is the mission lead supported by Marc Stephenson.
Customer Contact and Access to Services
This includes how residents, visitors and businesses get in touch and access services.
Project scope
Customer contact and access to services project scope
Project Sponsor
Lorraine Dixon
Project Delivery Partner
Sue Grace and Joanne Wilkinson
Administration and Business Services
Project scope
Admin and business services project scope
Project Sponsor
Michelle Connolly
Project Delivery Partner
Jo Bradley
Fleet Management
This includes the use and management of council vehicles.
Project scope
Fleet management project scope
Project Sponsor
Craig Willows
Project Delivery Partner
Andie Mackay
Debt Management
This includes how the council collects money it is owed.
Project scope
Project Sponsor
Michelle Connolly
Project Delivery Partner
Wedad Kelly
Digital, data and technology
Project scope
Digital Data and Technology project scope
Project Sponsor
To be confirmed
Project Delivery Partner
To be confirmed
Fees and Charges
This includes how the council sets its fees and charges for services.
Project scope
Fees and charges project scope
Project Sponsor
Clare Harper
Project Delivery Partner
Michael Evans
Children in our Care
Project scope
Children in our care project scope
Project Sponsor
Majella McCarthy and Gary Cummings
Project Delivery Partner
Francesca Magog
SEND (special educational needs and disabilities) and High Needs
Project scope
Project Sponsor
Eddie Huntington
Project Delivery Partner
Viv Lattimer
Transition to Adulthood
This includes how the council supports children with disabilities and those with special educational needs and disabilities as they become adults.
Project scope
Transitions to Adulthood project scope
Project Sponsor
Angela Connor
Project Delivery Partner
Dave Smith
Supporting people to live independently
This includes support to help people live at home for longer.
Project scope
Supporting people to live independently project scope
Project Sponsor
Rob Papworth
Project Delivery Partner
Viv Latimer
Early Intervention and Prevention
This includes early help for children and families to help them remain healthy, happy and safe at home for longer.
Project scope
Early intervention and prevention project scope
Project Sponsor
Emma Champley
Project Delivery Partner
Aishah Waithe
Community Transport
This includes transport arrangements for adults and children with special educational needs and disabilities and looked after children.
Project scope
Community transport project scope
Project Sponsor
David Willingham
Project Delivery Partner
Paul Wilson
Waste Collection
This includes reshaped recycling, green waste and residual waste collection service.
Project scope
Waste collection project scope
Project Sponsor
Craig Willows
Project Delivery Partner
Dale Rowbotham
Community Safety and Regulatory Services
This includes provision of community safety and organisation wide regulatory services.
Project scope
Community safety and regulatory services project scope
Project Sponsor
Marc Stephenson
Project Delivery Partner
Leanne Maloney Kelly