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Transformation mission

New and innovative ways of working that are better for communities and more efficient.

Our ambitious and entrepreneurial spirit will make sure our residents have bright futures. We will work with our partners and communities in new ways, embracing technology and different approaches to create opportunities and reduce inequality. We will do this using the limited amount of money we have available. 

We will continue to carefully manage our resources and will focus on creating a new relationship with communities, while providing efficient services that offer value for money and are valued by our residents.

Our transformation programme will ensure we reduce the budget gap by £9m and deliver a balanced budget each year, while continuing to deliver good and efficient services with the resources we have available.

The scale of the budget challenge we are facing means we need to get on with the transformation work quickly and that is why 14 transformation reviews are under way already.

Each project is led by a Project Sponsor and supported by a Project Delivery Manager.

Although all of these reviews will not come to a conclusion at the same time, we expect to start seeing the results of the new ways of working in this financial year.

Garry Cummings, Director of Finance, Transformation and Performance, is the mission lead supported by Marc Stephenson.

Customer Contact and Access to Services 

This includes how residents, visitors and businesses get in touch and access services.

Project scope

Customer contact and access to services project scope

Project Sponsor

Lorraine Dixon

Project Delivery Partner

Sue Grace and Joanne Wilkinson

 

Administration and Business Services

Project scope

Admin and business services project scope

Project Sponsor

Michelle Connolly

Project Delivery Partner

Jo Bradley

 

Fleet Management

This includes the use and management of council vehicles.

Project scope

Fleet management project scope

Project Sponsor

Craig Willows

Project Delivery Partner

Andie Mackay

 

Debt Management

This includes how the council collects money it is owed.

Project scope

Debt management project scope

Project Sponsor

Michelle Connolly

Project Delivery Partner

Wedad Kelly

 

Digital, data and technology

Project scope

Digital Data and Technology project scope

Project Sponsor

To be confirmed

Project Delivery Partner

To be confirmed

 

Fees and Charges

This includes how the council sets its fees and charges for services.

Project scope

Fees and charges project scope

Project Sponsor

Clare Harper

Project Delivery Partner

Michael Evans

 

Children in our Care

Project scope

Children in our care project scope

Project Sponsor

Majella McCarthy and Gary Cummings

Project Delivery Partner

Francesca Magog

 

SEND (special educational needs and disabilities) and High Needs

Project scope

SEND High Needs project scope

Project Sponsor

Eddie Huntington

Project Delivery Partner

Viv Lattimer

 

Transition to Adulthood

This includes how the council supports children with disabilities and those with special educational needs and disabilities as they become adults.

Project scope

Transitions to Adulthood project scope

Project Sponsor

Angela Connor

Project Delivery Partner

Dave Smith

 

Supporting people to live independently

This includes support to help people live at home for longer.

Project scope

Supporting people to live independently project scope

Project Sponsor

Rob Papworth

Project Delivery Partner

Viv Latimer

 

Early Intervention and Prevention

This includes early help for children and families to help them remain healthy, happy and safe at home for longer.

Project scope

Early intervention and prevention project scope

Project Sponsor

Emma Champley

Project Delivery Partner

Aishah Waithe

 

Community Transport

This includes transport arrangements for adults and children with special educational needs and disabilities and looked after children.

Project scope

Community transport project scope

Project Sponsor

David Willingham

Project Delivery Partner

Paul Wilson

 

Waste Collection

This includes reshaped recycling, green waste and residual waste collection service.

Project scope

Waste collection project scope

Project Sponsor

Craig Willows

Project Delivery Partner

Dale Rowbotham

 

Community Safety and Regulatory Services

This includes provision of community safety and organisation wide regulatory services.

Project scope

Community safety and regulatory services project scope

Project Sponsor

Marc Stephenson

Project Delivery Partner

Leanne Maloney Kelly

 

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